Privacy Policy

Welcome to Sun DMC, part of Sun Holidays. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at sundmc.com or book our travel services.

1. INFORMATION WE COLLECT

To provide high-quality Destination Management Company (DMC) services, we may collect:

  • Identity Data: Name, gender, date of birth, and passport details (required for tour bookings, visa processing, and insurance).
  • Contact Data: Email address, phone number, and billing address.
  • Travel Data: Flight details, dietary requirements, health preferences, and travel interests.
  • Technical Data: IP address and browsing behavior to improve our website’s functionality.

2. HOW WE USE YOUR INFORMATION

We process your data only for essential travel-related purposes:

  • Booking Fulfillment: To arrange accommodations, transportation, flights, and local guides.
  • Personalization: To tailor bespoke travel itineraries that match your preferences.
  • Communication: To send booking confirmations, itinerary updates, and respond to your inquiries.
  • Compliance: To meet legal obligations related to tourism regulations in Vietnam.

3. DATA SECURITY

We implement robust security measures to protect your personal data from unauthorized access, loss, or disclosure. All sensitive information provided via our website is protected using industry-standard encryption technologies.

4. DATA SHARING WITH THIRD PARTIES

As a DMC, we must share specific details with trusted service providers to fulfill your travel arrangements:

  • Service Providers: Airlines, hotels, and transportation companies.
  • Legal Authorities: Government agencies for visa processing or as required by Vietnamese law.
  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. YOUR RIGHTS

You have the right to access, correct, or request the deletion of your personal data held by us. If you wish to exercise these rights, please contact us using the details below.

6. CONTACT US

For any questions regarding this Privacy Policy or to manage your data, please reach out to:

SUN HOLIDAYS COMPANY LIMITED (SunDMC)

  • Address: 226 Van Phuc Street, Ngoc Ha Ward, Hanoi, Vietnam
  • Phone: +84 911 369 393
  • Email: info@sundmc.com
  • Website: https://sundmc.com