B2B Partnership

At Sun DMC, we don’t just handle logistics — we become an extension of your team on the ground. Whether you’re sending your first group to Vietnam or scaling up an existing Indochina program, we provide the operational backbone that lets you sell with confidence. Our B2B model is built on one principle: your success is our success.

How to Work With Sun DMC

A Simple, Transparent Process

1. Submit Your Inquiry — Share your group’s requirements: destination, travel dates, number of pax, budget range, and any special requests.

2. Receive a Detailed Quote — Our team responds with a full cost breakdown within 24 hours for standard programs, 48 hours for complex itineraries.

3. Refine & Confirm — We work with you to adjust the program until it’s exactly right. Once confirmed, a formal service agreement is issued.

4. Operations Handover — Your dedicated account manager coordinates all ground arrangements: transfers, guides, hotels, meals, and activities.

5. On-Trip Support — Our operations team is available 24/7 throughout your guests’ travel. Any issue, any hour — we handle it.

6. Post-Trip Report — After each program, we provide a full service report and invite feedback to continuously improve future trips.

Pricing & NET Rates

Transparent Pricing. No Conflicts.

We operate exclusively on a B2B basis. All rates provided to travel agency partners are strictly NET — we do not sell direct to end consumers, and we do not compete with your market. Our pricing structure is clear and consistent:

  • NET rates are guaranteed for confirmed partnership agreements
  • Seasonal rate updates are communicated in advance, with adequate lead time for your planning cycle
  • Volume-based pricing is available for agencies with high frequency bookings
  • All quotes include a detailed cost breakdown — no hidden fees, no surprises at destination

Your margin is yours to set. Our job is to give you the best possible ground cost to work with.

What You Can Expect

Dedicated account manager
24/7 support during guest travel
Market-specific solutions
Competitive pricing
High service quality

Your Dedicated Account Manager

One Point of Contact. Always.

From your first inquiry to your hundredth booking, you will work with a single dedicated account manager who knows your business, understands your market, and speaks your language. No rotating support desks. No starting over every time you send a request.

Your account manager is responsible for:

  • Responding to all quotes and inquiries within agreed timeframes
  • Proactively sharing new products, seasonal offers, and destination updates relevant to your market
  • Coordinating all operational details on your behalf
  • Being your direct line of escalation if anything needs immediate attention during a trip

We currently support partners in English, French, German, Japanese, Korean, and Chinese.

Ready to Build Something Lasting?

The best partnerships are built on more than just competitive rates — they’re built on trust, consistency, and the confidence that your clients are in expert hands. At Sun DMC, we have spent over 15 years earning that trust from travel companies across more than 20 countries. We know Vietnam and Indochina inside out: the right suppliers, the right guides, the right contingency plans when things don’t go as expected. When you send a group with us, you’re not handing them to a vendor — you’re extending your own brand’s promise of quality, backed by our operations team on the ground. If you’re looking for a long-term DMC partner who takes your reputation as seriously as their own, we’re ready to talk.